Guides

Activating your card

Make a chip & PIN transaction or activate through the Jaja app or online service. The choice is yours.

To activate your new Visa credit card it couldn’t be simpler, you just need to make a chip & PIN transaction using your current PIN. If you want to shop online straight away, activate it through your app or web self-servicing in Manage Cards on the Card tab.

It’s easy in the app

Once you activate your new card, you’ll be able to see these details displayed within your app on the Card tab.

Don’t forget!

Make sure that you activate your card within 30 days of receiving your new credit card as your old card will stop working at this point.

Other useful guides
Using your card online

Find out about changes being introduced to keep your online purchases secure.
Making a payment

Learn how to set up a Direct Debit or make an immediate debit card payment.
Credit card security

If your card has been lost or stolen, take action as soon as possible.
Using your card

Get the most out of your credit card at home and abroad.
Register

Get helpful support on how to register and use your app and online service.
Adding a Cardholder

Add your partner, a family member or friend to your credit card account.
Updating your details

Learn how to change your personal details, account settings and preferences online and in the app.
Review your spending

Stay on top of your spending with visibility of every transaction.
Persistent debt

Let us talk you through your options based on your income and expenditure.
Financial difficulty

Working together to help you through your difficult time.
Brexit

What Brexit means for your account if you’re a Jaja Credit Card customer.