Useful tips before registering onlineMake sure you have your credit card to hand before you register.
Begin by entering your date of birth, followed by your card details, exactly as they appear on your new Jaja Credit Card, including long card number and expiry date.
You’ll be asked to confirm your mobile phone number and then asked to enter a 4-digit verification code via text message.
If your phone number is different to the one we have on file, we’ll also send you a code to your email we have on file.
Follow the security instructions and create your new password and 5 digit passcode. You will need these to log in.
Finally, select your marketing preferences, then choose ‘continue to login’ to complete your registration.
If you’ve not received your Jaja Credit Card, please call us on 0345 607 6500*. If you are experiencing problems with the registration process or need anything else, please do not hesitate to speak to us.
To check your balance and make payments over the phone, you can use our automated service. Call 0345 607 6500* and select the option for Customer Services followed by make a payment.
Simply make a chip & PIN transaction or activate through the Jaja app or online servicing.
Learn how to change your personal details, account settings and preferences online and in the app.
*0345 numbers may be part of the inclusive price plan provided by your phone operator, however please check before you call. Phone lines are open Monday to Friday 8am - 7pm and Saturday 9am - 5pm. Calls are recorded and may be monitored for security, quality control and training purposes.