Registration for customers that have switched from the Post Office
You must complete your registration in the app or online. Afterwards, you’ll be able to log into either to manage your credit card.
Useful tips before registeringMake sure you have your credit card to hand before you register.
Begin by entering your date of birth, followed by your card details, exactly as they appear on your Post Office Credit Card, including long card number and expiry date.
You’ll be asked to confirm your mobile phone number and then asked to enter a 4-digit verification code via text message.
If your phone number is different to the one we have on file, we’ll also send you a code to your email we have on file.
Follow the security instructions and create your new password and 5 digit passcode. You will need these to log in.
Finally, select your marketing preferences, then choose ‘continue to login’ to complete your registration.
Ready? Register online or search ‘Jaja Credit Card’ in the Apple App Store or Google Play.
If you are experiencing problems with the registration process, please call us on 0345 607 6500*
To check your balance and make payments over the phone, you can use our automated service. Call 0345 607 6500* and select the option for Customer Services followed by make a payment.
Simply make a chip & PIN transaction or activate through the Jaja app or online servicing.
Get practical guidance if you’re worried about how your finances might be affected by coronavirus.
Learn how to change your personal details, account settings and preferences online and in the app.
Can’t see what you’re looking for? Find the help you need in our FAQs or speak to our Customer Support team on
0345 607 6500*
*0345 numbers may be part of the inclusive price plan provided by your phone operator, however please check before you call. Phone lines are open Monday to Friday 8am - 7pm, Weekends 9am - 5pm. Calls are recorded and may be monitored for security, quality control and training purposes.