Adding a Cardholder
Add your partner, a family member or a close friend to your credit card account.
You (as the primary account holder) will have full responsibility for:
- all transactions, even if you disapprove of them
- making your minimum monthly payments
- charges made to your account, and
- making sure the additional card is used in line with your credit card Terms & Conditions.
You can add your partner, a family member, or a friend to your credit card account as an additional Cardholder. Your additional Cardholders will get their own Jaja Card and PIN, and they will enjoy same benefits of using the card that you do. There is no additional cost for this feature, and you will have immediate access to all of their activity through the Jaja app and online service.
For additional information on additional Cardholders, please refer to your Terms & Conditions.
What you will need
When you call to add and additional Cardholder, we’ll need your account and personal details, plus the details of the person you want to add:
- Their full name
- Their address and how long they have lived there
- Their nationality and date of birth
Please contact our Customer Service team on 0345 607 6500* to request an additional Cardholder to be added to your account. They must be over 18 and a UK resident, and it’s important to remember that you’ll be responsible for the card and how it’s used.
Remove an additional card holder on your account
If you want to remove someone, simply contact us on the same number 0345 607 6500* and our Customer Services team will be happy to help.
Simply make a chip & PIN transaction or activate through the Jaja app or online servicing.
Learn how to change your personal details, account settings and preferences online and in the app.
*0345 numbers may be part of the inclusive price plan provided by your phone operator, however please check before you call. Phone lines are open Monday to Friday 8am - 7pm and Saturday 9am - 5pm. Calls are recorded and may be monitored for security, quality control and training purposes.