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Jaja

Guides

We’re dedicated to giving you the support that you need.

Here’s some of the things that you can do from Jaja’s app and online service to keep you in control of your money.

Using your card online

Find out about changes being introduced to keep your online purchases secure.

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Activating your card

Simply make a chip & PIN transaction or activate through the Jaja app or online servicing.

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Using your card

Get the most out of your credit card at home and abroad.

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Making a payment

Learn how to set up a Direct Debit or make a one-off payment.

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Adding a Cardholder

Add your partner, a family member or friend to your credit card account.

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Updating your details

Learn how to change your personal details, account settings and preferences online and in the app.

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Review your spending

Stay on top of your spending with visibility of every transaction.

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Credit card security

If your card has been lost or stolen, take action as soon as possible.

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Persistent debt

Let us talk you through your options based on your income and expenditure.

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Financial difficulty

Working together to help you through your difficult time.

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Contact us

If you’re unsure about anything, then give us a call and we will be happy to talk it through.

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