The information you provide us with will be used to verify your identity, and get in touch with you if needed.

Your details

Your credit card(s)

Please provide us with the last 6 digits of your 16-digit card number of the account(s) you’d like to close. If you don’t provide this and you have multiple accounts with us, we will close all of the accounts you hold with us that do not have an outstanding balance.

Your home address

Please confirm the address your Jaja Credit Card is registered with (or previously Post Office). Don’t worry if this isn’t your current address - you’ll be able to add another one below.

Correspondence address (optional)

If you’d like confirmation of your account being closed to be sent to another address, please add it here.

Reason for closing account

Please tell us why you wish to close your account?

Need help?

For anything else, visit our help section.