General Feedback

General feedback.

We’d love to know your feedback so that we can keep improving our service.

We take all feedback seriously and whilst we cannot respond to all individual feedback, it is vital to improving our service. If you wish to make a complaint, please use our complaints form

Your details

First name*

Last name*

Date of birth

Email*

Your credit card (optional)

Please help us identify you account by providing the last 6 digits of your 16-digit card number. If you have multiple accounts, you don’t need to complete this form more than once.

Your registered contact number

Credit card ending (last 6 digits):

Your address

If you are a credit card customer, please confirm the address your credit card is registered to.

Address line 1

Address line 2

City

Postcode

Your feedback

Please detail your feedback below, but please do NOT share any card or account information.

By checking this box, I agree that Jaja may contact me from time to time at the phone number and email address above.