Beautiful simplicity.

Beautiful simplicity.

Make Simple.

Jaja is on a mission to redefine and simplify the credit card experience, giving people more control of their money, and time to do the things they love. It’s in our DNA. If things are complicated, we fix them. We Make Simple.

We’re excited about being your new credit card provider, and will always strive to provide you with a seamless credit card service and experience.

Take control of your money

Jaja is a UK based credit card business that is authorised and regulated by the Financial Conduct Authority (FCA). We are redefining the credit card experience, forever.

With your new Jaja Credit Card you’ll have access to our simple-to-use app and online servicing, helping you to be in control of your money.

Feel reassured

We're making the credit card experience simpler, more enjoyable and more intelligent.

Feel empowered

No more needless complexity, wasted time and frustration, just a brilliantly simple credit card.

Feel freedom

Because you deserve the freedom to do more of the things you enjoy.

Real-time control

Stay on top of your spending with transactions shown in real-time.

Real-time control
Flexible payments

Take control of your payments and manage your account online and in the app.

Flexible payments
In-app security

Freeze and unfreeze your card at any time.

In-app security
Easy to manage

Intelligent notifications, customised tagging and smart search help you manage your spend.

Easy to manage

FAQs

We’ll be updating our FAQs regularly as your seamless transition to Jaja nears.

Card and PIN
Will I still have a Post Office branded Credit Card?

Once your account moves to Jaja, your Post Office Credit Card will become a Jaja Visa Credit Card. Until you get your new Jaja Credit Card, your existing Post Office Credit Card and PIN will continue to work as normal.

Will my PIN still work?

Yes. Your current PIN will continue to work both now and when you get your new credit card from Jaja.

Is there a difference between Visa and Mastercard?

Both Visa and Mastercard are widely accepted at millions of retailers in over 200 countries worldwide so you won't notice any difference in how or where you can use your new Visa Credit Card.

Managing your Account
Can I download the new app now?

The new app isn't available just yet, but as soon as it’s ready we'll update you and let you know how to get it.

Will my payment date and statement date remain the same?

Yes. Your statement and payment dates will stay the same as they are today.

I pay by Direct Debit – will I need to set up a new one?

Your Direct Debit will automatically transfer to Jaja so you don't need to do anything.

Can I still pay my bill at the Post Office?

Yes you will still be able to pay your credit card bill at the Post Office. Once your account has moved to Jaja, payment will be credited to your account within two working days.

Features and benefits
Will this transfer affect any existing promotional offers currently on my credit card?

If you have any promotional offers on your account, these will continue unaffected until they are due to expire. You will receive a reminder of the expiry date of any promotional offers.

Legal Information
When will the new T&Cs become effective?

This will happen on or after the 12th September 2020. Jaja will write to you to confirm the exact date once your account moves.